At The Maasai Mara Resort, a proud venture from the house of Drizzling Land – Delhi NCR’s largest and most popular Water & Amusement Park – we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a booking, or stay with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, government-issued ID (if required by law), and payment details.
Booking Information: Reservation details, stay preferences, and special requests.
Usage Data: Information about how you use our website, including IP address, browser type, device information, and cookies.
On-site Information: For guests at the resort, we may record preferences, dining choices, and event participation to enhance your experience.
2. How We Use Your Information
We use the collected information to:
- Process bookings and payments.
- Provide a personalized hospitality experience.
- Communicate regarding reservations, offers, and updates.
- Improve our services, facilities, and website.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy and do not sell or trade your information. However, we may share data with:
Trusted Service Providers (e.g., payment processors, IT support, marketing partners).
Legal Authorities if required to comply with applicable laws or regulations.
Affiliates & Group Companies under the Drizzling Land brand for business and service purposes.
4. Data Protection & Security
We implement strict physical, electronic, and managerial safeguards to protect your data from unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed 100% secure, and you acknowledge this risk when sharing information with us.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
Enhance user experience.
Remember preferences.
Analyze website performance and traffic.
You can manage or disable cookies through your browser settings, though this may affect certain site features.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
7. Your Rights
As a guest or user, you have the right to:
Access and request a copy of your personal data.
Correct or update inaccurate information.
Withdraw consent for marketing communications.
Request deletion of personal data, subject to legal and contractual obligations.
8. Policy Updates
The Maasai Mara Resort may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
The Maasai Mara Resort
Near Corbett National Park